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The role of the tutorials is to provide a platform for a more intensive scientific exchange amongst researchers interested in a particular topic and as a meeting point for the community. Tutorials complement the depth-oriented technical sessions by providing participants with broad overviews of emerging fields. A tutorial can be scheduled for 1.5 or 3 hours.

Building Social Ingenuity – Operations Research for Enterprise Transformation


Greg H. Parlier
United States
Brief Bio
A retired US Army Colonel, Greg was a paratroop commander in the 82nd Airborne Division for 8 years, and served in over 20 foreign countries during 5 deployments and 12 named operations. A West Point graduate with advanced degrees in National Security Studies, Operations Research, and Systems Engineering, he was a National Defense Fellow at MIT, distinguished graduate of the US Marine Corps Command and Staff College, and graduate of the Army War College. Since retiring he has been senior OR analyst supporting Multi-National Forces in Iraq, consultant to government organizations and commercial firms, and advisor to several foreign governments. He served on the research staff at the Institute for Defense Analyses for 12 years and is a past president of the Military Applications Society of the Institute for Operations Research and the Management Sciences (INFORMS), was elected to the International Institute for Strategic Studies, Fellow of the Inter-University Seminar on Armed Forces and Society, and serves on the board of directors for the Military Operations Research Society (MORS). Dr. Parlier is adjunct Professor of Operations Research at North Carolina State University, president of a small OR consulting business, and program chair for ICORES.

Although technology advancements continue to astonish us, we must distinguish social from scientific and technical ingenuity in order to better understand how technology, management, and policy interact in our socio-technical and enterprise systems. Management advances often lag technology advances, yet they are essential for improved policy responses needed to achieve breakthrough performances, overcome bureaucratic paralysis and political gridlock, and resolve international security dilemmas. A fundamental question is whether our capacity for social ingenuity will be adequate for solving persisting problems, averting catastrophic failures, and managing pressing 21st Century issues. Social ingenuity involves solving problems, developing rules for governance, creating flexible institutions for transitional challenges, and better understanding recent socio-cutural, demographic, economic, and geo-political developments. Will we be smart enough to bridge the growing social ingenuity gap while continuing to promote technological ingenuity?
To address the question “What can we do?”, the concept of Management Innovation as a Strategic Technology (MIST) is introduced. To fully capitalize on advances in information technology (IT) and rapidly growing “big data”, the complementary power of operations research, advanced analytics, and management innovation for dramatic performance improvement is demonstrated. A strategic “ends-ways-means” approach is presented. Enabling functional components are described: information technologies, decision support capabilities, engineering systems and dynamic strategic planning to focus organizational effort, assess performance, monitor progress, and build in flexibility for resilience. Inherent in this transformational strategy is an “engine for innovation” to accelerate and sustain continual improvement. Finally, strategic management challenges associated with transformational change are addressed: organizational design; workforce considerations including human capital investment needs; and strategic alignment for a learning organization.

Keywords: enterprise transformation, strategic analytics, management innovation, social ingenuity

Current Conditions
Bridging the Gap – What can we do?
Information Technologies
Decision Support Systems
Operations Research
Management Science
Transformational Strategic Planning
Engineering Systems
Engines for Innovation
Analytical Architectures
What we can do!

Secretariat Contacts
e-mail: icores.secretariat@insticc.org